Cancellation policy
Purchase Options & Cancellation Policy
Samurai Padel Co.
Order Confirmation
Once you place an order, you will receive a confirmation email.
Please review your order details carefully. If anything is incorrect, contact us immediately.
Order Cancellation
We process orders quickly to ensure fast delivery.
- Orders can be cancelled within a short window after purchase
- If your order has already been processed or dispatched, it cannot be cancelled
To request a cancellation, contact us immediately at:
📧 info@samuraipadelco.com
We will confirm whether cancellation is possible.
After Dispatch
If your order has already been shipped:
- It can no longer be cancelled
- You may return the item in line with our Returns & Refund Policy
Changing an Order
If you need to:
- Change your address
- Modify your order
Contact us as soon as possible.
We cannot guarantee changes once the order has been processed.
Refused Deliveries
If a delivery is refused or not accepted:
- The order may be returned to us
- Any return shipping costs incurred may be deducted from your refund
Duplicate or Incorrect Orders
If you believe you have placed an order in error (e.g. duplicate purchase):
- Contact us immediately
- We will review and resolve the issue where possible